Shipping & Refunds

Refunds and Returns

Just Mine Jewellery will refund any faulty product. A photo of the fault must be provided within 7 days of purchase.

Please note: We do not offer 'change of mind' refund which includes incorrect size. All items have their dimensions listed.

Returns to be mailed to:
Just Mine Jewellery
418/100 Bowen Terrace
Fortitude Valley QLD 4006
Australia

Just Mine Jewellery ships Australia wide. We also deliver New Zealand.

Shipping Costs in Australia and New Zealand

For orders placed between Monday and Friday we will work to dispatched within 24 hours. Orders placed on the weekend will be posted on the following Monday.

Australian deliveries:

We use Australia Post with added signature on delivery. You can select either Standard postal delivery (up to 7 days) or Express Post. Express Post is usually delivered 2 - 3  business days in major capital cities and metro areas. Deliveries to regional areas may take longer.

New Zealand deliveries:

We use Australia Post. Postage may take up to 12 days to reach you. Please note, there have been delays due to custom in New Zealand.

Postage Costs:

Standard Australia Post Delivery (up to 7 days)	$8.00
Express Australia Post Delivery	$12.00
New Zealand - International Postage (up to 12 days)	$17.00

Incorrect Mailing Details

Just Mine Jewellery accepts no responsibility for address details entered incorrect by the customer. All attempts will be made to deliver the product but cannot be guaranteed if address details are entered incorrectly.